Terms of service

Welcome to XCosmetics shop. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. General

By placing an order with XCosmetics, you agree to these Terms and Services. We reserve the right to update, modify, or change any part of these terms at any time without prior notice.

2. Product Information

We strive to provide accurate descriptions and images of all our products. However, colors, packaging, or appearance may vary slightly due to lighting or screen differences.

3. Orders and Payments

All orders must be placed through our official website. Payment can be made online or through Cash on Delivery (COD) (with applicable charges).
XCosmetics reserves the right to cancel or refuse any order suspected of fraud or incorrect information.

4. Shipping and Delivery

We process and dispatch all confirmed orders within the stated time frame (usually 4–7 business days depending on location).
Delays caused by courier partners, weather, or other external factors are beyond our control.

5. Returns and Replacements

Products can be returned only if found defective or damaged upon delivery.
Return requests must be raised within 7 days of receiving the product, and the item must remain unused and in original packaging.

For more details, please refer to our Return Policy.

6. Use of Personal Information

Your privacy is important to us. We do not share customer data with third parties, except for necessary purposes like order processing or ad personalization.
For more details, read our Privacy Policy.

7. Intellectual Property

All content, images, and branding under XCosmetics shop are the property of the brand and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

XCosmetics shop shall not be liable for any direct or indirect loss, injury, or damages arising from the use of our website or products.
All products are for external use only, and customers are advised to perform a patch test before full use.

9. Contact

For any questions or concerns about our terms or services, contact us at:
📧 xcosmetics.shop@gmail.com
📞 +91 7909167339


This website is operated by XCosmetics shop. The legal business owner is INDIRA MURALI.